DocKoTo is a telemedicine consultation platform created to address the increased demand for medical consultations in the Philippines in the midst of the COVID-19 pandemic and even for possible unfortunate circumstances caused by any pandemic. By registering to the platform, you agree to the following terms and conditions (the “Agreement”).
DocKoTo is an initiative of Ideahub IT Solutions Inc. (“Ideahub”) and third party licensed physicians registered on DocKoTo (together, the “Partners”), aimed at giving Filipinos access to medical care without having to leave the comfort of their homes.
DocKoTo has a pool of licensed physicians available for telemedicine consultation. DocKoTo connects a patient to a licensed physician for consultation through the use of video technology. Once a patient requests for a telemedicine consultation, the DocKoTo system will match the request with an available licensed physician. Once matched, the licensed physician shall:
Referral is done when the appropriate level of care cannot be provided during telemedicine consultation. Depending on the care needed by the patient, referral of patients will be categorized into three (3) groups: (1) Non-Emergent Outpatient, (2) Emergent, and (3) COVID-19.
The care coordination for DocKoTo covers the non-clinical functions inherent in the referral process. Specifically, DocKoTo will ensure that adequate information will be provided to referred patients in the coordination of their care. This is done by ensuring updated and relevant information in line with DOH standards, as well as safeguarding patient data privacy.
DocKoto along with its Partners, only provides the technology platform that allows the matching and connecting of patients to licensed physicians with the use of video technology. All healthcare and medical services, including the giving of medical advice, are rendered by licensed physicians with the use of video technology. DocKoTo, whether or not through their partners, shall be in charge of vetting the qualifications of the physicians. Interested physicians are asked to fill in an online application form and submit relevant documents, including, (1) updated Curriculum Vitae, (2) PRC License, (3) Certificate of Graduation from Medical School, and (4) Diplomate and/or Subspecialty Certification, when applicable. The application and documents will be reviewed by the onboarding team, who will then schedule an interview with the physician to verify qualifications. A positive review by the onboarding team will grant the physician access to the DocKoTo platform to offer video consultations, with the guiding principle that the consultations be done in accordance with the laws, rules, regulations, and all issuances applicable to the practice of medicine and DOH Rules. DocKoTo shall not be construed as a medical services business as it is telemedicine technology.
All healthcare and medical services, including the giving of medical advice, are rendered by licensed physicians. The licensed physicians are solely responsible for the medical advice given to you in compliance with all requirements applicable to his or her exercise of profession. Telemedicine consultation through DocKoTo is not intended to be a substitute or replacement for face-to-face professional medical advice, diagnosis, or treatment. If you have a serious condition or medical emergency, please go to your nearest hospital and seek immediate assistance from the appropriate medical emergency personnel.
This Terms and Conditions and your use of DocKoTo, along with the information contained therein, shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to conflict of laws principles, and you agree to submit to the jurisdiction of the courts of Davao City, to the exclusion of all others. Consent to Data Processing and Sharing, Ideahub Technology Solutions Inc. shall own the data on the DocKoTo platform. DocKoto, including its parent, subsidiaries, affiliates, and their respective representatives and agents (collectively, the “Company”), is committed to improving the health and well-being of families in our communities while implementing safeguards to protect our patients’ privacy and keep their personal data safe and secure in accordance with the provisions of Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (“Data Privacy Act”), its Implementing Rules and Regulations (“IRR”), and the existing Memorandum Circulars and Advisories issued by the National Privacy Commission (“NPC”). In line with your right to be informed that your personal data will be, or were collected and processed, the Company urges you to read the contents of this Consent to Data Processing and Sharing before accomplishing this form. In compliance with the requirements of the Data Privacy Act, the Company would like to obtain your consent on the processing and sharing of your personal data relevant to your consultation, treatment, and healthcare-related transactions on DocKoTo. Collection of information shall start at the time of registration in the DocKoTo platform, and shall be subsequently undertaken at different points of the care provided to you as the patient. Personal data may include, but not limited to, your name, birthdate, gender, address, mobile number, e-mail address of patient and guardian, marital status, vitals, chief complaints, brief clinical history and details of physical examination based on the video conference, travel and exposure history (if for COVID-19 screening), results of medical procedures, diagnosis, abstracts, and treatments. The telemedicine consultation shall be recorded to ensure the quality of the telemedicine consultation. We shall implement reasonable and appropriate security measures to maintain the availability, integrity, and confidentiality of personal data and are intended for the protection of personal data against any accidental or unlawful destruction, alteration, and disclosure, as well as against any other unlawful processing. In case of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, your personal data, the Company will inform you of the breach without undue delay, including a summary description of the potential impact and a recommendation on measures to mitigate the possible adverse effects of the breach.
You may, at any time, cease to use DocKoTo, and request for the deletion of your data by emailing [email protected]